Stop synthetic callers before they reach your team.
Detect AI-generated voices, spoofed identities, and impersonation attacks across every inbound channel.
A new category, defined deliberately.
AI did not just change how organizations talk to their customers. It changed who can call, who can claim to be a customer, and which actions a single conversation can authorize. We help leadership teams get their arms around that shift.
Figure out how voice, SMS, email, chat, and AI agents are actually exposed today.
Redesign the workflows so a single inbound contact cannot trigger a meaningful loss.
Probe AI agents and contact centers under realistic attack conditions, not lab ones.
Specialist work for AI-era communications.
Engagements range from a four-week assessment to multi-quarter resilience programs. Each one ends with something an executive can read in fifteen minutes and a remediation plan operations can actually use.
Communications Security Assessment
End-to-end audit of voice, SMS, email, chat, and contact center workflows with an executive risk report and prioritized remediation roadmap.
Read more →AI Intake Hardening
Secure AI voice agents, chatbots, and virtual receptionists against prompt manipulation, hallucinated intake, and unsafe handoffs.
Read more →Synthetic Caller & Identity Threat Testing
Adversarial simulation of synthetic caller injection, spoofed identities, fake emergencies, and social engineering across human, AI, and hybrid response paths.
Read more →Omnichannel Threat Modeling
Map cross-channel attacks spanning phone, SMS, email, chat, and web forms, and design verification and escalation that survives the pivot.
Read more →Contact Center Resilience Consulting
Design communication workflows for surge events, disaster response, and AI-system failures, with routing, fallback, and fraud-screening layers built in.
Read more →AI Agent Red Teaming
Adversarial testing of AI agents for manipulation, impersonation risk, data leakage, fraudulent task completion, and unsafe autonomy.
Read more →Executive Security Advisory
Board-level memos, vendor risk reviews, and AI deployment guidance that help leadership teams understand and govern AI communication risk.
Read more →The vocabulary of AI-era communications threats.
We keep a living set of threat frameworks that name the attacks we run into most often in voice, AI-agent, and omnichannel intake environments.
Where this work lands hardest.
The category is universal but the impact is uneven. These are the industries where AI-era communications security is already a board-level conversation.
From the field.
Executive briefs, incident analyses, and primers on the threats we work on every day.
Field Notes From the May 2026 Help Desk Vishing Surge
A surge in help-desk vishing in May 2026 reveals advanced voice cloning, sophisticated pretexts, and rapid post-reset persistence. Attackers bypass policies via exceptions and exploit agent metrics and inadequate monitoring. Defensive measures include mandatory waiting periods, o
Read →Insurance Carriers in the Crosshairs: Recent First Notice of Loss Fraud Patterns
Organized fraud groups are leveraging sophisticated tooling and breach data to execute First Notice of Loss (FNOL) operations at an industrial scale, exploiting traditional insurance intake processes. This analysis details the patterns, underlying mechanics, and effective hardeni
Read →Healthcare Intake Under Pressure: Spring 2026 Patterns in Patient Impersonation
Healthcare is seeing an increase in patient impersonation, driven by voice cloning and AI intake. This shift challenges existing security assumptions, enabling various frauds from prescription diversions to identity theft. Robust verification and inter-organizational sharing are
Read →Find out where your communications channels are exposed.
A Vercon Communications Security Assessment gives you an executive-readable risk report and a prioritized remediation roadmap, usually inside of four weeks.